Product Care

To help preserve the appearance and longevity of your FURLO product, we recommend following these general care guidelines:

Daily Care: Gently wipe with a soft cloth to remove dust, dirt, and everyday residue.

Deep Cleaning: When needed, use mild soap and cold water, then allow the product to air dry completely.

What to Avoid: Do not machine wash, tumble dry, bleach, or iron. Avoid prolonged exposure to seawater, harsh chemicals, detergents, perfumes, or direct heat sources.

Storage: Store in a cool, dry place away from excessive heat, humidity, and direct sunlight.

Note: For item-specific care instructions, please refer to the individual product pages.

Metal Hardware & Metal Pet Tags

Metal hardware and Metal pet tags may naturally develop minor scratches, surface marks, or subtle changes in finish over time as part of regular use.

To help preserve their appearance, gently wipe them with a soft, dry cloth and avoid prolonged exposure to moisture, seawater, perfumes, or chemical cleaners.

Fabrics & Webbing

Our products feature carefully selected fabrics and woven webbing designed for everyday comfort and durability.

As with all woven materials, scratching, chewing, rubbing, or repeated abrasion may gradually cause light fraying, fuzzing, or loose fibers over time. These changes are a natural characteristic of woven textiles and are not considered manufacturing defects.

Natural Wear

Over time, signs of wear are a natural part of everyday use and are not considered manufacturing defects.

Every walk, every journey, and every shared moment leaves its mark. These small signs of wear become part of the story shared with your furry family.